Support & Contact

We're here to help you get the most out of Pure Invoices. Check our common questions below or send us a message.

Quick Help

Payment Links

Learn how to connect Venmo, Zelle, and PayPal to get paid directly.

Help for Your Clients

See exactly what your clients see and learn how to help them if they are stuck.

Common Issues

Browsing our full FAQ often solves most questions instantly.

Send us a message

"When you message us, you're talking directly to the creators of Pure Invoices. We're a small team dedicated to helping your business grow, and we typically respond within 1 business day."

Other ways to reach us

Email directly at support@pureinvoices.com

Common questions

How do I upgrade my plan?

You can upgrade directly from your app settings. Go to Settings > Subscription & Billing to choose a plan.

Can I use my own logo?

Yes! Professional branding is available on all plans. You can upload your business logo in your account settings.

How do I get paid?

Pure Invoices supports 'Secure Links' where you can include your Venmo, PayPal, Cash App, Zelle, or Revolut links for instant payments.

What's your typical response time?

We respond to most inquiries within 24-48 hours.

View all FAQs